Google’s search engine algorithm is notoriously secretive. In fact, the entire SEO industry is built on trying to figure out exactly what helps a website rank higher in the search results. So, when Google released its “Search Quality Evaluator” guidelines back in 2015, marketers across the world were pleasantly surprised. Since then, Google has kept updating these guidelines. Today, they’re one of the most comprehensive and authoritative resources on SEO out there. It’s not like these guidelines tell you exactly what’s in Google’s search algorithm — of course not. But they provide very important insights into what Google sees as a “high-quality” webpage. And in the midst of so much speculation and conjecture, these guidelines are the most authentic and accurate source of information. So in this post, we thought we’d break down Google’s Search Quality Raters to tell you how to create a high-quality website that ranks up there. What makes a high-quality page? The first question is “What does Google see as a high-quality page?” For starters, there’s a basic definition: The webpage has a “beneficial purpose” — in other words, it’s designed to benefit users It achieves that purpose well Apart from this fundamental definition, there are some main characteristics of a high-quality page: A satisfying amount of high-quality main content What does this really mean? High-quality main content is one into which either time, effort, skill, or expertise has gone in. But the definition of high-quality main content depends on the nature and purpose of the webpage. So for instance: A news webpage should have information that’s engaging, factually accurate, and comprehensive. There should also be a fair bit of expert consensus around it. For a satire webpage, factual accuracy isn’t important. The content needs to be hilarious — that’s the biggest determinator of its quality. A functional website — for instance, an e-commerce page — needs to be high on functionality. So a big indicator of quality would be how easy it is to actually purchase an item off the page. Also Read: How to Check Website Content Quality? Naturally, webpages which are more broad-based in their purpose would have to have more content than those that are narrower to be classified as high-quality. For instance, this page about a Siberian Husky may not have a lot of content but would still be classified as high-quality main content because the topic itself is quite narrow. Similarly, this e-Commerce page is another example of high-quality main content because it has everything you need to know to make an informed purchase decision — user reviews, shipping and returns information, item details, product specifications etc. Clear and Satisfying Website Information Building trustworthiness is a big part of creating a high-quality webpage, and clear information is a big part of that. How much information is required depends on the nature of the webpage. YMYL (Your Money or Your Life) pages These are webpages that tend to have a direct impact on either your financial situation, your health or your safety. So these pages naturally require a lot of details — who is the owner of the website, detailed customer service information, and so on. Non-YMYL pages These pages usually need less information — an email address may be sufficient in some cases. So based on the purpose of your website, make sure you’re giving users all the possible information they need to be able to trust you and make a more informed decision. Positive Reputation Online reputation management is a big part of SEO. The guidelines say that a positive reputation definitely helps when it comes to classifying page quality as “high”. Having said that, the reputation is not as important as factors like quality of main content. Which means that a page which doesn’t have a positive reputation can also be marked as a high-quality page. Also Read: Know About the Future of SEO Having said that, a negative reputation is a big no-no. Having a negative reputation will automatically disqualify a webpage from having a high-quality ranking. That’s why a large part of online reputation management will involve mitigating negative reputation. Here are some of the most common ways your webpage can acquire a negative reputation: Negative Press: This is especially tricky if the content is long-form as opposed to a small paragraph or mention somewhere. The severity of the damage also depends on the Domain Authority of the news site. Government Notices: Government sites are considered trustworthy and tend to rank high — so a Government notice can be bad news. Bad Reviews on Neutral Sites: These can really damage your reputation, especially when they start to gain traction, and people post one after another. Bad Reviews on the Website: These are easier to manage but should still be few and far between. Litigation, Criminal Records, Tax Default: These usually appear on reputed government sites. They also contain a lot of text which leads to a higher ranking. Negative Mentions on Social Media: Reddit threads and Facebook groups tend to rank high since they fulfil the purpose they are created for. Negative reviews here means your reputation is likely to take a hit. Both news articles and opinion articles tend to rank very high riding on the reputation of the site on which they are published. However, reputation for different sites is measured differently. For instance, an article on a humour website could also rank highly because of the website’s reputation for creating humorous content. In other words, your reputation is built in the context of your website’s overall purpose. If you’re an entertainment website, you won’t be measured against stringent factual accuracy, whereas a news website would. The E-A-T Level Finally, a website will only have a high-quality rating if it has a high level of E-A-T (Expertise- Authoritativeness-Trustworthiness). Again, building expertise for a website depends entirely on the purpose of its creation.
Month: June 2020
Justwords Turns 10: Here Are 10 Lessons We Learnt
Justwords sprang to life in 2010. It’s sort of hard to believe that a decade has passed by since the first website went up. It felt good to launch the website, all yellow and bright (so wrong in terms of SEO today), carrying a pretty image of a piece of paper with punched holes as the background. It felt revolutionary to start a business that was going to be about content – about reimagining content for the digital world. The world felt right and things just seemed to fall together. When entrepreneurs start a company, they do not think of the troubles and problems that lay ahead. They think of victories, and wins, and how they are about to change something in the world – irrespective of whether they can or will ever do. It’s probably this courage, passion, and enthusiasm that led us to win our first big client – Nokia. They were looking for a young company that did good content and could help them execute an ambitious project. A friend had told a friend, who told another friend and that’s how the word got around that there was this startup in the market called Justwords – it did really good content. And that’s how it all started. It was kind of being swept up by a big wave into the sea when you have just learnt to swim. But that’s the beauty of it all. You gasp for breath, you come up for air, you remember what you are supposed to do and then just know what you have to do. And that was it. We were a small team, all sitting in our homes, and burning the midnight oil. We finished the whole project by 2011. It was a success. We had hit the ball right out of the park and got one happy client. Word got around and projects started trickling in. In 2012, we added a new product line, moved to a coworking space, added a tiny sales team. We focussed all our efforts in making that work. In doing so, we ignored what we were already doing well – content. In 2013, we almost failed and shut down. It was a dark phase but we survived. It taught us a lesson – focus on what you are good at. We returned to content and that saved us. Soon we found ourselves fascinated with content marketing. We focussed more and more on the combination of content and SEO and how it could drive up page views and traffic and change a company’s online presence and pull up its bottom line. Our whole business was getting built on one marketing strategy – Content Marketing. Over the years, we have kept growing. We were fortunate to work with some really good brands, who kept their faith in us and allowed us the opportunity to show some solid results. We feel incredibly indebted to all our patrons, especially the early ones who trusted us when we were not even a name. Without that trust, it would not have been possible for us to reach where we are today. So Thank You. Also Read: Why Content Marketing is important for any business? As we turn 10, we feel happy, excited, and humbled by all the love, support, and honour we received over the years. We also feel fortunate since 90% of all startups fail, despite the hard work, passion, right product, and everything else. That has also given us the confidence to say that we are really good at what we do. As a celebration of this decade-long journey, we thought of putting down a list of things we learnt in these 10 incredible years. So here you go. 1. Focus on the thing that you do best – If you play to your strengths, you increase your chances of winning the game. Be committed to what you believe in and make that work. Work on improving the strength of your brand;test it again and again, and make it stronger with knowledge and the right resources. We knew how to make content work and that saved us.Content marketing drove in leads, clients, and revenue. Even to this day, almost all our conversions come from inbound marketing. We offer what we know really well. And that is why we have been able to make it work. We built on that strength and almost closed when we ignored it. 2. Work hard to ensure customer satisfaction- It’s amazing what a happy client can do for your brand. If your customer is not happy, you are doing something wrong – well most of the times that is. Work hard on fixing that. If you have signed up a client, you need to work as a team and deliver on the results. A lot of business comes to Justwords through referrals from other clients. Also, we have a great track record of clients coming back to us for more and more. So work on your clients, and you wouldn’t have to worry about revenue. 3. Turn your failures into learnings- No one likes a failure. But when you fail it’s important to get back on your feet and get ready to start again. If you risk, failure is just something that can happen. Yes it sucks, yes it can be devastating but you simply cannot take failure as the end. Failure, almost inevitably, teaches you something. It tells you that you are going wrong. So you need to tweak that and start again. When we almost failed in 2013, it taught us that we should change our business strategy. If we would have shut shop then, we would never have reached this point. Here is a nice quote that I found recently that drives this point home. It’s from the founder of a company called Stella and Dot. She says “You have to see failure as the
AskNestle Wins Bronze at the Global WARC Awards: How We Helped Build Nestle’s Strongest Digital Asset
It’s not everyday that you get to be a part of a product that promises to be change worthy, and then also goes ahead and wins one of the most prestigious international awards – the Global WARC awards. In the middle of all the gloomy news, we received this one-hell-of-a-good-news email last week. It was from the head of communications, Nestle India, RashiGoel. She was informing us that AskNestle- a cutting-edge food tech product by Nestle – had won the Bronze at the Global WARC Awards 2020 in the “Effective Innovation” category.It was the only entry from India. “I cannot help but express heartfelt gratitude from the AskNestle Team at Nestlé… This success would not have been possible without the support, encouragement and many many nights of effort that has been put in by you. The AskNestle product has been created by a community of people, each one contributing ideas, analysis, technology, content and most of all positive intent,” read the email. It was addressed to the whole team that had built the product – designers, developers, technology partners, marketers, and content creators (that’s where we came into the picture). So now that you know why are have been up and excited about this whole episode, let me explain how content plays a part in AskNestle and how we played a (small yet significant) part in the whole process. AskNestle – Helping Mothers Understand Nutrition The whole thing that drives AskNestle is content and technology. It was developed to be a one-stop platform for complete child nutrition and help mothers of children (0-12) explore, learn and understand the best of nutrition knowledge. Also Read: Recipe of a Successful Food Blog That is what makes the product so compelling. To break it down, AskNestle offers these 4 things – A GROWTH TRACKER – This allows parents to track their child’s growth against other kids of the same age and height and weight. CUSTOM MEAL PLANS– These are designed on the basis of a growth tracker, taking into account regional preferences, food choices and allergies. A REPOSITORY OF RECIPES FOR CHILDREN – These are supposed to help mothers find to give proper nourishment. A KNOWLEDGE CENTRE OF EXPERT ARTICLES – This was designed as a resource hub where parents could find easy to understand and reliable nutritional knowledge. This was also supposed to equip mothers with the right knowledge about nutrition, banish myths, clear doubts about food and nutrition and health, and finally help them use that information in building healthier childhoods for their little ones. It was to create this knowledge hub that Justwords was taken aboard. Here is a CASE STUDY on how we did it. Creating Content that was Interesting, Engaging and Reliable: We started by understanding the objectives closely and then shared our plan to achieve the same. The biggest challenge here was to create content that was not only appealing to the average Indian mother, but also to create content that was factually right from the nutrition standpoint. Also Read: 10 Perfect Taglines That You Just Can’t Forget Hence, our first job was to put together a team of nutritionist writers as well a nutrition expert who could guide us on getting the content right. With that in place, we made sure that everyone else on the team, meaning the editors and the designers were all on the same page. The second challenge was a very strict deadline. How could we manage to put together this vast project on such a stringent deadline? We knew if this had to work, every team had to work like clockwork. The process had to be super smooth. After consulting the client, we zeroed in on popular nutrition and health categories for content development, like Immunity, Balanced Diet, Nutrients, Eating Habits, Deficiencies, Concerns, Digestive Health and Breastfeeding. Growth and Development, Complementary Feeding, Fussy Eating in Kids and Recipes were some other categories covered to address the usual pain points of expecting women and mothers. The content was further subdivided into different styles, like listicles, e-books, FAQs and guides and visually rich infographics. Once this was ready, the nutrition team created briefs for each topic, the writers wrote, the editors and nutrition experts checked for quality, and the design team added visuals. While the content team made sure that the everything was factually correct and relevant for the Indian audience, the design team focused on creating rich and attractive infographics, which could easily be read and understood my busy moms. Timely delivery and rigorous quality checks for all the content areas were ensured. Taking our content journey to the next level and attempting to reach a larger group of parents across India, the content was further translated in Hindi. Throughout the process of content development, we constantly updated the client about our progress and incorporated their suggestions and ideas to ensure that the perfect content hub was created. Also Read: Start and Build a Digital Marketing Agency Like with any successful tech product, we were also building this entire content library in an incredibly short span of time. In an incredible collaborative effort, the product went live in April 2020. Here are a Few Lessons we Learned in the Process: It’s important to chalk out a broad-level plan of how the project is going to flow. Set dates at every stage, assign the teams and have a workshop so that everyone is on the same page with the project delivery deadlines. Create an editorial calender for the content hub. Use tools like AHREFS and Buzzsumo to get select topics which are trending and have keywords likely to drive traffic. Start planning early since experts have other engagements too. Use experts who have in depth knowledge of the subject and can write well. Have a strong editorial team that can ensure quality output. A knowledge of SEO will make