How to write for the distracted modern reader: 15 ways to master that

This blog will take a good reader around seven minutes to read. Why am I telling you this? Well probably because if you were the average reader, you wouldn’t waste more than 8 seconds on any web page. And woah, I caught your attention because I mentioned this will take than 7 minutes to read. Now that we have got your attention, let me come to the actual news. The average human attention span has declined from 12 seconds in the year 2000 to 8 seconds now. This is much shorter than the attention span of a goldfish (at 9 seconds)! This was revealed by a 2016 study by Microsoft Corp. that surveyed 2,000 people and monitored brain activity of 112. Juxtapose that with the way people consume content online and on mobile and you’ll see a further drop in the attention span. With unlimited content and limited time, you’ll see that 50% of mobile users will abandon of web page if it takes more than 10 seconds to load, and 60% won’t return to the site. Further, multitasking with social on the side means that there is something very eager to pull you away the second your content becomes less interesting. Did you know that half of all pageviews are under a minute in length. Now comes the tough part on what you do about it. As a marketer, you want your content to work for you. At the same time, it is important not to overload the user with information. Here are some ‘quick’ tips to write for people with short attention spans. 1. Use adjectives / superlatives like ‘short’, best’ ‘most’ or ‘quick’ in the title A blog’s title plays a major role in telling the user if it is worth investing time in reading the whole blog. It is an important factor that will also drive traffic from search when you are competing with other blogs on the same / similar topic. When searching for running shoes, Google’s first three search results follow this rule. And that rule is that Google wants to deliver the ‘best’ content to you in the ‘fastest’ way.  The wikihow article even provides part of the answer within the search result itself. Want to know more about what Google wants from you content? Read this completely free ebook and get an in-depth understanding on content writing for the world’s largest search engine. 2. Do a list A listicle or list article works wonders in the online world. Because there are a finite number of points to read, the mind works more in a countdown mode knowing that it will reach the finish line soon. Take a look at the homepage of Buzz Feed and you’ll know exactly what we mean. Almost every other article is a numbered list and all of them work like perfect click baits. Even a list with an odd number like ‘37 photos that prove that Bae is the real queen’ works because of the nature of the list. 3. Write for ‘you’ Addressing your reader directly as a single person instead of a generic group can help them directly realise what they will gain from reading the article. You’ll find several articles titled “10 things you should know about xyz’. Inquisitiveness on what ‘you’ should know makes it easy for someone to click and read the article. 4. Give an approx ‘reading time’ for the article One of the key things you note when you load a video is its total run time. Knowing how long it will take binds the mind into a finite timeline for the activity. Just after the article headline, mention an approximate reading time required for the article. For example “6 minutes read” seems like something that can be done during a coffee break. This blog is a 7-minute read, which safely falls under the avg. human attention span! 5. Use images to replace a thousand words Written content is important for two reasons – it gives out details and search engines love it. If you were to post an image or infographic, it can do an amazing job too. For example, while your content can talk about all the efforts and research, your infographic can give out the actual data. Again, the ‘finite’ nature of the content makes it easier to fit into our timelines. Images, especially viral and controversial ones can do wonders in attracting traffic. 6. Improve your page speed All that magic that you have planned with your content will collapse before take off if your page takes too long to load. Page speed is one of the key determining factors of your bounce rates. Because this matters to your whole website and not just the particular page, you’ll have to use multiple measures to improve your page speed. What is your current page speed? Know it here They also share a number of ways to improve it. While it may be difficult to follow it all, you can easily do the following If heavy images are increasing your loading time, compress your images without losing quality using Shrink-o-matic. If you use WordPress, use a plugin like BWP Minify to automatically optimize your media uploads. And while we are on the topic, it is absolutely imperative that your website is mobile responsive. If it isn’t, it will get the ire of both users and search engines. 7. Say it with a video While images do work, a video works better for your overall content marketing. It is all about grabbing attention and keeping the engagement going. Research shows that landing pages with videos have a 64% improvement in conversion rate. How-to videos can give your audience a better understanding about your product and your visitors can be guided to the next step of becoming your customers. And here’s something that’ll surprise you – 92% mobile consumers share videos with others! Which means, not only do they watch and pay attention, they get their friends to do

25 things I learned about content that should make you a better writer

What’s common between an established writer, a new writer, a freelancer and someone who just writes casually? Everyone faces a writers’ block. All writers are used to staring at a blinking cursor on a blank page wondering how they are going to fill it with 3000 original words that can engage the reader, draw traffic and earn some ranking love from Google. Over the years, I have come face-to-face with this dreaded blinking cursor (or its pre-historic equivalent) several times. With age, I have understood this and now have the wisdom of making this blinking cursor my friend – who waits patiently while urging me to get the words flowing. And just like that, I want to share a few more words that I know in my heart from years of writing. 1. If you don’t write it first, then you better write it well The world has exploded with content. There are over 2M blogs published each day. Take a minute and re-read that sentence. Unless you are writing about a newly-discovered scientific phenomenon, it is likely that the topic you are writing about has been written by quite a few people. What makes you think that people will want to read the 21st person writing about a topic? The only reason they’ll do so if your piece is authoritative, completely original and adds more value than all the collective wisdom from before. You’ll most likely not write about the same topic twice – so ‘Make it count’. 2. Write everyday Being a writer means that you’ll have to write everyday. You’ll have to write on things you haven’t heard before. If you are writing for someone else, you’ll also have to adhere to tone guidelines and word count. While it sounds good, like any other job, it will get boring after a while. The only thing that can keep you going is a few cups of coffee and the chance to write what you like once in a while. 3. Sometimes writing what you don’t like can make the difference between just bread and bread with butter and jam There have been several occasions when I was given topics that were totally out of my comfort zone. But the work came in bulk and the pay was good. So without a lot of thought, I got down to writing them. It meant I had a few months of bills taken care of. The ease of knowing this helped in my work overall. So, if you get a topic that is too ‘technical’, don’t give up on it. You might just end up learning something in the process. 4. Share sleepovers with your writings – always Most clients like to rein in writers on a deadline. Thousand words by ‘yesterday’ is mostly where it starts. But always remember that bad writing and edits can make you lose your credibility. When you take work, always give it an extra night so that you can sleepover what you’ve written and re-read the whole thing the next day. This has been the single biggest factor in making my edits better. 5.  Only new experience will grow you as a writer Writers provide their unique point of view on things. Be it travel, art, tech or any other topic they have expertise in. But in order to keep their content fresh and relevant, new experience is a must. I write a lot about digital marketing. But I’m able to do so only because I actually handle customer accounts and gain first hand insight on how things work. Advice that is copied or regurgitated doesn’t hold water too long. Take time out to hone your expertise, only then will you be able to write about it. Writers often draw inspiration from real life so keep things interesting outside the laptop. 6. Read other writers’ advice   And while on the topic of honing your skills, the collective wisdom of the horde does come handy. Writers are notorious about not taking style advice easily but it does help to know how other writers are using writing hacks to get around things. Most advice comes from years of experience so do listen to your peers. From ways to find inspiration to tools that can get things done faster, read what other writers have to say. 7.  Eat right and exercise if writing is your long term goal Elaborating on the earlier point, here’s one piece of advice that I would like to share with all writers. Unless you choose to get up and take a walk every half hour or keep a check on your sitting posture, you are going to end up an obese writer with back problems. In the long term, that’ll not help you or your readers. With a laptop and wireless modem, it is easy to get a change of view. Move away from your workstation and sit out in the open. It is fresh and inspiring. 8.  Self-editing / re-writing is the toughest thing to do  When you submit a piece of writing to client scrutiny, it is a super tough job if the work needs a re-write. Most writers are already in love with what they’ve written. Re-writing involves thinking of a new angle to write something and added research. It is not the easiest thing to do especially when you think you are done and over with a piece. But as a writer, you’ll just have to bite the bullet sometimes and get it over with. 9. There will be bouquets, brickbats and no comment days – accept it all When it comes to writing, praise is like fuel for the soul. It gives a sense of accomplishment and helps you keep going when the days aren’t as glamorous. But when it rains brickbats, it can be an equally frustrating nightmare. In this day and age of social media and trolls, a controversial piece of content can even cause legal trouble. The damaging piece of comment / review / rating can even bring

Six SEO myths that need to be trashed today

  “SEO is just rubbish. It doesn’t work. I have tried it a couple of times and it doesn’t work. It’s just a big industry trying to scam people”. Well, I have heard this from several different people. Some have a reason as to why they have come to this conclusion; the rest are just well-meaning people with the wrong knowledge about SEO. In each of these cases, I have responded by passionately batting for SEO. I openly like to announce to the world that I love SEO. And there is a big reason for that. SEO has single-handedly, well almost, been responsible for doubling our sales volume. We invested in an SEO strategy, created loads of the right content, spent our time in marketing that content and well we tasted success. And that’s the only thing you need to remember about SEO – you need to do SEO the right way. There are scores of companies mushrooming every day in every corner of the world promising you SEO services. Make sure you know what is right and wrong about Search Engine Optimisation so that you can have big wins. So that’s what I am going to do in this blog post – shout out the most common myths or misconceptions about search engine optimization. Here we go-   Myth #1: SEO just does not work   Well, this one really gets my goat. But, unfortunately, I know a lot of business owners across the world being sold really bad SEO deals with promises that really don’t work. If you are paying someone anything lesser than $125, your SEO goals are most likely not going to be met. This is because your service provider will not invest in high-quality content writing services that are really needed to make a difference. Because he will be cutting the corners on content, he will not be able to deliver the results you are looking for. SEO is working the world over but only if you are going to do it right. And that is impossible without a proper strategy that is backed by lots of good content. If you don’t have a blog, get one integrated to your website. Your service provider should have advised you to get your blog up and ready with good content. For genuine traffic to flow in, you need at least two blogs per week or at least four blogs a month (remember long-form content) to be published and shared. Ask your service provider to share with you the kind of content that his team is producing and sharing on third party sites. If this is crappy content stuffed with keywords that don’t really make sense then chances are your SEO won’t really work. Myth #2:  SEO is a one-time thing I did SEO once, so why should I do it again. This is like saying – I invested in updating my blog once and why should I regularly update it. SEO is a continuous process because of these reasons – Your competitors are continuously at it – There are hundreds of thousands of websites who vie for that ranking on the first page of Google. And that is true for any industry. So if you want to retain that first-page ranking, make sure your SEO is not a one-time activity. Search Engines are continuously changing Algorithms – Google’s Pigeon, Panda, Hummingbird Bird, Penguin updates have changed the way search was done. According to Matt Cutts, the former head of Google Spam Team, 90% of all searches were affected by Hummingbird. Hence, its important to stay abreast of these algorithm changes and work towards newer strategies that help you understand what your users are looking for. Regular updates help maintain page rankings – Your page rankings depend on how regularly you conduct your SEO activities. An interesting study, though very small, highlighted by SEO Roundtable, shows that clients who stopped their SEO campaigns experienced a 30% drop in ranking.     Consistency is the word for SEO. You have to regularly optimize pages and images, submit new content, build links, drive traffic, and enhance your website’s structure. So if you lose momentum, your SERPs will be affected. Your top rankings are never guaranteed. The competitors you have beaten will fight back even harder to reclaim their spot.   Myth #3: Link building is dead. Its only content that matters   I wish that was the case. But no matter what anyone says, link building is very much alive and kicking. It still happens to be one of the most authoritative factors that determine the ranking of a page for a particular keyword. The age old way of building links, of course, is dead. Submitting to scores of directories or building empty links without context doesn’t work anymore. What works now is getting quality back links (preferably with the keyword you need) from a mix of high and average authority websites. In that sense, link building has become less tedious but a tad more difficult. You now need to ‘invest’ strategy and time into link building and cannot copy-paste from others. Research the domain authority of the websites you want links from, serenade them with high-quality content and approach them to build links. Along with on-page SEO, link building is something that you’ll have to do every week. You can start with extensive research on your top Google competitors, spy on their back links using the MOZ site explorer or the Cognitive SEO tool. Curating this list and setting up a process for ongoing link building practices every week can give your SEO the push it needs. Remember that external link building will also need a lot of authoritative, good quality content. Your guest posts need to add value to the host site and the user. Your blog comments should make sense and not be spammy. Start by dedicating just two hours a week to make this work – two dedicated hours where you do nothing but work

[Free eBook] The top 5 things you need to know before writing for Google

  Take almost any topic and Google it. You’ll see hundreds and thousands of pages appearing in search results. According to some estimates, there are over 2 million blog posts written every day! Now, you plan to create content on the same topic – the 1001st piece of content –  that you expect to rank on the first page of Google. The question is how? If everything about the topic has already been written about 1000 times over, it’ll take quite a bit of skill and expertise to beat 990 other listings and see your blog rank on the first page for the topic. Here’s where your SEO Copywriting skills come through. As a content marketing agency, we’ve put together several pieces of content for our clients that have helped drive incremental traffic to their website. Incidentally, those pieces of content also rank well for particular high-volume keywords. It was never a chicken-and-egg situation. The key for us was to brainstorm on how the 1001st piece of content on a topic would be fresher and better than all that was already published. We had to put quality above all else to write content. Quality came backed with days of research and time to write original long form content of 3-4000 words on a topic. We weren’t dishing out 5 blogs a week but the one blog that we did do was eventually churning out better rewards.   What we understood from our research Google uses an algorithm to rank you. But ultimately your content is consumed by humans. Good content is a right mix that is liked by both Google and your customers. This isn’t an idea that can be stolen. This is a concept that needs to be shared with everyone. You see, the more people start creating original, useful and relevant content, the better the search and user experience gets. It’s like a cycle of karma – the more awful, copied or boring content you spew into the universe the more you’ll it get back in search results. But if you contribute to adding good quality content, you’ll eventually be rewarded with traffic, engagement and even leads and conversions. The only way to start this cycle is by helping everyone around to write better content. By separating the myth from facts, we’ve put together a quick eBook that you can skim through during your next coffee break. We promise it’ll be a very productive coffee break. Don’t be a part of the ‘everybody writes, so I do too’ brigade of bloggers and blindly believe marketing gurus that if you keep churning out content, you’ll eventually get a windfall of money. If you write but see very little results, in terms of traffic, ranking or conversions, this eBook is for you. It will allow you to understand how to write content first for your readers and then for search engines in a way that you get both engagement and traffic.

Find out if you have the correct skills needed to become a Digital Marketer

  The Internet has made life infinitely easier for us. Well, maybe not all of us. For, there are the marketing guys. Gone are the days when a good marketing and advertising plan was enough. Businesses, for sure, must serve up new, unique content to clients and consumers to remain relevant in stiff competitive market scenarios across verticals. And these days, the commonest and the most popular way to make your product or service known is to have a resounding online presence and make sure that your target audience finds you there easily.  And for that to happen, you need a specialist – who, along with your advertising and marketing strategies, will pull your business’ socks up, digitally.   So, what does a digital marketing specialist need to do?   In short, he or she must work alongside your marketing team to zero in on the market targeted by your business, develop an image that will go side by side with the brand you have created, and then craft and sustain a campaign that will market and advertise your business online – be it for the Internet or for any other digital platform that the marketing of your business will be deemed fit for. Now, there are many areas in which digital marketing professionals specialize in. While some of them can have a general area of expertise regarding everything to do with marketing products or services online, there are others who specialize in one particular aspect within the digital marketing field. This could be anything from the commonest of them all – search engine optimization (SEO), to something a little more technical like Pay Per Click (PPC), or from social media marketing to working the shopping feeds and on to anything that can work as display media.   The Responsibilities   Before we embark upon a few core specialization areas for a digital marketing professional, let us talk in brief about the role’s general responsibilities.   Brand Awareness The aim of a digital marketing specialist is to improve awareness of the company’s brand through encouragement and promotion of the services or products the company sell and to convert interested audiences into paying customers. In these ways, the role is very much akin to that of a marketing professional in the traditional sense. However, the only difference between a conventional marketing specialist and a digital one, lies in the channels the latter uses – technology or digital platforms, as opposed to the more conventional ones that a non-digital marketer uses.   Online Marketing and Promotions One of the most important jobs of specialists working the digital marketing field is to strive to kick-start campaigns on the Internet – the space where they have to work their magic to drive interest, poke curiosity, and finally trigger a sale. A careful weighing in of the requirements of the market of the consumer gives a digital marketing specialist a good idea about the ways in which to and the places where they need to garner more information about demands and trends in the consumer market. So, how does a digital marketing specialist use that knowledge of consumer trends and requirements to drive sales? These professionals create marketing strategies or plans that would be fine-tuned to address the company’s needs and align it with the consumers’ needs online. To get the word out online, these professionals need to conduct research on the best ways to reach out to their potential customers on the Internet and then collate promotional content and emails campaigns and such and place them in the most appropriate of channels.   Basic Skills Needed for the Job So, in a gist, what are the basic skills that a digital marketing specialist might need to perform his or her job well?   Marketing at the Core First, the specialist needs to know the long and short of traditional marketing basics. Only by understanding core marketing issues will the digital marketing specialist be able to use the same tenets and tweak them to get the job done online.   Creating a Buzz  They need to be able to innovate ways in which to create a social buzz about the product or service they are marketing and use effective tools to promote them in a result-driven manner.   Online Strategizing Developing, managing, and executing a strategy online lie at the very heart of their roles. Additionally, a digital marketing specialist needs to have a good grasp on the working of the tools needed to measure performance with, as well.   Keeping up While in-depth knowledge in the fields of SEO, content and email marketing, social media, SEM, and pay per click is considered must-haves, digital marketing specialists have another key function, which they need to lay a lot of stress on. And that is, staying abreast of the recent trends in marketing and digital technology usages in the field. These may be in the form of updates from Google or some important alteration that comes about in the way the search engine algorithms work. So, now let us delve deeper into the skills you need to perform some specific digital marketing functions. Skills for Search Engine Optimization   Search Engine Optimization, commonly known by the acronym SEO, might have started back in the day with the aim of getting your website being found quickly online. But with advances in technology and the usage of associated platforms, SEO today extends its influence much farther than helping websites to be found fast on search engines.   Adapting with Google Today, merely stuffing your page with keywords is not enough these days. Google is known for altering its search algorithm occasionally, making it more mature as times go by. This means companies have to evolve themselves to keep up with Google.   Creating a Niche Currently, SEO is entirely about creating websites that have niche content. Websites have to stand out at two levels – the page and the server. This needs to be done in a

I got duped by a rogue client. Here’s how you can protect yourself from one

This is a story I have been wanting to tell for the longest time. It’s an incident that occurred during the early days of starting up. I had just begun my content writing business and had started sinking my teeth into the hurly-burly of business, content deals, client payments, negotiation meetings etc. We were doing fairly well with a small team of five odd writers and me editing most of the lot. The going was good – I was swimming through, getting orders, executing furiously and establishing a platform for Justwords. Then one day, I got a call from a client who called him Mr. Shah from somewhere in Gujarat. He had found us out through the Internet and said he wanted lots of content. He ran 1800 websites he claimed and wanted around 3000 articles written every month. He had his own army of writers, he mentioned, and wanted more and more of quality articles. Then, next 15 minutes he spent describing how he ran his business, how he dealt with clients across the world and how he knew what the in-thing in “content” was. When I turned skeptical, he probably understood and moved the conversation into how much content he could give us to create every week. When I asked him about his website and payment methods, he said he ran his business based on guest blogging and payment would never be a problem. I told him, we would think about it and get back to him. He called back within half an hour to ask me whether I had made a decision and he needed around 50 articles within three days. It was an urgent requirement and the payment would be done, as we wanted it. He was ready to give an advance too – 25% of the total amount and the rest would be done within an hour of getting the work. Knowing our work policies, I knew that this customer didn’t fit our bill. Also, we never started work without agreeing on payment modalities and signing off on official work agreements. I deliberated on what to do – maybe we could get him to sign the work agreement within the three-day deadline and also get him to pay the advance amount. The 1000-article order had stuck on to my head. As a start-up entrepreneur, that’s something you cannot really ignore. I decided to call the client again and ask him if he was ready for the above. Mr. Shah was ready for all of that. He agreed to send us the advance amount and sign the work agreement. With the basic hurdles cleared, I decided to take up the order. The work was sent, the guidelines explained (actually, there were hardly any guidelines). I asked him to send us a work order and confirm the order and pricing through a mail. He said he would be able to send us everything by Wednesday. There was also the request to get work started. Cut to Wednesday morning. I had convinced myself that the work could be taken on without violating the work policies that I had set for my business, spoken to my team members and got them to agree to the deadline. Basically work had started. Since I had received no mail from Mr. Shah or payment, I called him up again to confirm on the payment. I made it very clear that nothing would be delivered until the conditions were met. Mr. Shah agreed to everything, and confirmed that everything would be done. Assured that things were moving at a proper pace, I told my sixth sense to shut up and go for a walk. On Thursday morning, the client called to ask me whether I had already started the project. Yes, I said, and asked him what happened. He said that he was managing to get the whole stuff written at a much lower rate and whether I could manage to give him that rate just for once – only for the first batch. After 30 minutes of negotiation, we finally settled at a one-time rate that would apply for just the first lot. There was something that didn’t feel right. I decided to finish up this order and not deal with this client anymore. The team had already written the content and there was no point in not getting paid at all. My business partner thankfully saw my point. We agreed that the only condition for this job would be – getting the client to pay the advance before we deliver. We both concluded that this was not worth continuing. I made a call again to Mr. Shah, who said he had been unable to make the payment because of some emergency condition, but would definitely make sure that transaction happened before the articles were delivered. Friday morning, I finished my other client follow-ups, and decided to check whether the payment from Mr. Shah had arrived. Nope. Genuine concern had officially started worrying me. My sixth sense had also started bothering me, providing me very mixed signals. When I called the client asking for the advance payment, he said, “Please send me the articles first. Send me atleast a few so that I can see the quality and then I will make the payment. If I make the payment and don’t like the articles, then what?” I now clearly understood that he would not pay us a penny without seeing the articles. I tried to reason with him, but he was in no mood to listen. I suddenly realized I had very nicely stepped into a trap of which there was no way of getting out. Since all the 50 articles had been written, it made no sense to not send him a few. Atleast, that way, I hoped he would pay, and I would atleast make something. This had never happened to me and I was completely and utterly lost as to how to deal with the situation. I decided

Good to great: How to create content that is better

We strive to publish our blogs every Tuesday and Thursday of the week. I will admit here right away that sometimes this content scheduling doesn’t work out for us. That is mostly because I am unhappy with either the way a blog has been written, or the way in which the idea has been presented or the way in which the structure has been built. And even though it results in irregular postings, which bothers my digital team immensely, I cannot seem to get myself to publish a blog that does not read interesting or isn’t good. So the question here is – is it okay to publish content that is not so great for the sake of regularity, or should you post less but post really good stuff? Ever since content marketing became the must-do thing for every brand, most marketers have been on a content creation overdrive. While there was a lot more content created in 2016 than before, most of it came in the category of average. They were created not to genuinely share knowledge but to be a “me-too” click bait. Which is why when you look for products, research or answers, you see so many similar content pieces. One person saw the opportunity in writing about the topic and several others simply chose to mimic it. While we are still not sure if all this “content marketing noise” is good or bad, I know that people are now wading through a lot more average content. The good thing is – this also means they will eventually get better at identifying quality content – and so will the search engines. Also, here is an interesting point. According to the Content Marketing Institute (CMI)- Why is Content Marketing Today’s Marketing? 10 Stats That Prove It, content marketing costs 62% less than outbound marketing and generates more than three times as many leads. The one thing that statement misses out is that not all content generates these results. Its content that differentiates the good from the great. Its content that differentiates the boys from the men. So here is my advice (which you probably already knew) –  If you want to see some real results from your content marketing efforts, never settle for the “good enough”. Always strive for the better and best content. Here’s how you can create really good content. Document your content strategy Did you know that while 88% of B2B marketers currently use content marketing as part of their marketing strategy, only 32% have a documented content marketing strategy. This, by far, is the best way to differentiate the good from the good enough. Defining your content strategy on paper makes it a concrete “living” thing that you can look up anytime you need. Discussing it verbally with your team leaves it open to interpretation and no concrete way to analyze and follow up. At Justwords, we created a neat 2017 resolution list for our team to follow. This is an overarching list that is used as a guideline to keep a check on our quality. But beyond this, we have a definitive strategy document that allows us to keep track of the metrics that matter the most. If you are wondering how to start, here is a great article from CMI- The Essentials of a Documented Content Marketing Strategy: 36 Questions to Answer The Essentials of a Documented Content Marketing Strategy: 36 Questions to Answer. Answer these 36 questions to create your own content strategy document. For those of you who are looking for a template to get started, here is a great Google doc template created by Moz to help you get started. This template runs you through everything that is needed to create your content strategy. Get an in-depth understanding of your target audience Susan Chritton probably defines this the best in her book “Personal Branding for Dummies”, where she underscores the importance of understanding your audience. Defining your brand and your target customer plays a huge role in your content strategy. This isn’t a superficial definition like “25-30-year-old females”. Instead hang out where your target audience does. Find out their likes and dislikes. You can run both online and offline surveys to zero in on their preferences. Once you have this, you’ll be able to use the information to create more targeted content. For example, your target audience will now be defined as 25-year-old females from Thailand with interests in solo travel and fitness. This additional information can now help you put together tailored content that they’ll love to read. You can also see the content that is currently being consumed by your target audience and find a way to connect your product and service to it. In his comprehensive guide to building your personal brand, blogger Neil Patel devotes an entire chapter to “How to Define Your Target Audience”. Even though it’s meant for the personal brand, the lessons are worth reading. Your audience persona should tell you – Who are you creating your content for? What is the pain point you are solving for her? Where is this person located? Why does he want to read this piece of content? If you want to go deeper into this, then you should look into the – Gender Job title Job function Employer Location Needs Pain points Challenges Be a Storyteller With action, drama, romance, tragedy and comedy, a story resonates with us because we identify or empathize with it. This content has the highest recall value. While all the emotions may not be right for you, it is a useful tool to set your voice and tone. Your hero is, of course, your customer. And every hero wants to save the world. This is where your brand comes in. It becomes the best sidekick there is to help your hero succeed in his mission. The AMEX Open Forum is a great example of how effective customer storytelling works. They have created powerful stories with their specific target customer personas and how their

Want to learn content marketing? Take lessons from these 4 brands

Somewhere between 2014-15 brands started recognizing the value of quality content. It not only helped brands put forward their messages subtly but eventually turned out as a tool to generating engaged customers. In 2016 brands are feverishly working with the knowledge that content is a great tool to reach out to their audience and churning out quite a bit of it too. But few have found success that can be directly mapped to their content marketing strategy. The key term in the above sentence is ‘strategy’. Brands that create content aligning with their strategic campaigns are the ones that eventually see success. Others well…content creation. Here are some great examples from around the world on how good content has created measurable results for top brands:   Go Pro When we think of content marketing, it is natural that we first think of text content. Considering some estimates that online video will account for 74% of internet traffic, GoPro is in a perfect position to take advantage of the medium. But Go Pro didn’t want to become a company allowing you to capture action video footage – it wanted to become THE company. To do this, GoPro partnered with high-end producers and action protégé to produce content that highlights the fun part of using the gadget. It then asked its customers to share their own footage of having fun with GoPro. The brand continues to receive thousands of videos every month from its customers. This User Generated Content (UGC) were further edited by other users into non-sponsored GoPro compilations. Results and Insights GoPro’s revenue reached $1.6 in 2015. It has 10263539 followers on Facebook, 2.04M followers on Twitter and similar numbers on other social channels. Your Takeaway The best company is actually a customer-funded company. There is nothing like word of mouth that makes a brand/product go viral. GoPro is a classic example of using UGC and save hundreds if not thousands of marketing money. Results and insights Pepsi saw an 89% increase in its monthly page views after the platform launch which kept growing at a rate of 38% after launch. Pepsi’s social traffic grew 22x post-launch and each visit duration grew by 10% – that meant not only new visitors but also highly engaged ones. Your takeaway Pepsi never sold its main product from this platform. The idea of creating a curated content platform was to create a central place to directly connect with its target audience and help create a brand association between pop culture and Pepsi. If you give your audience what they truly crave for, they are bound to like you and eventually buy from you too.     Visa Europe Visa Europe started with a campaign goal – It wanted to position itself as a leader in the payment conversation space. The target audience was specifically senior professionals in the payments technology industry within continental Europe. That’s a tough audience to reach if you choose conventional forms of advertising. So instead, Visa chooses to create a content platform that exclusively caters to what its target audience would like. It used a third party’s content management system to host curated, licensed content that was exclusively about payment trends in Europe. Stop right here and read that sentence again. The CMS  allowed sharing news from leading publications like The Daily Telegraph, VentureBeat and The Economist. But all the content actually worked to establish Visa as a thought leader in the space who is one step ahead of the game in the payment technology space. Cleverly, they further engaged these readers with a call to action like social follow or newsletter sign up that ensured they become a repeat reader. Results and insights Within the first 3 months, the microsite received 34000 page views Due to their targeted call to action mechanisms, the site received 36% repeat visitors The site saw a 21% MOM growth rate of which an average user spent over a minute on the site Your takeaway Quality content is readily available on the web to be licensed and used. All Visa did was to pick and choose and create a platform where its target audience could consume this content. As a brand, you need to identify what your target audience likes to read and bring it together cohesively to create an ambience for your brand.     AMEX Open Forum   Often cited as the poster child for content marketing, the Open Forum campaign is effectively what all content marketing campaigns aspire to be. Since its start in 2007, it has single-handedly proven the business value of brands by providing useful content to its customers. So much so that it continues to remain the #1 source of leads for new AMEX cardholders. So what’s the secret sauce for their success? It isn’t too complex – it is ensuring that your customer comes first, doing the right thing for them and doing it well. AMEX started by putting itself in the shoes of its customers. What are your customers reading most often? What is resonating with them? They used the answers to these questions to map their content strategy. They then created content stories around impactful small businesses like a cafe whose husband-wife owners are active civic leaders or a hip men’s apparel brand that has a bulldog as a mascot. By weaving a beautiful story around their lives and the lives they impact, they created an engaging audience who were drawn in with top notch imagery and videos. The stories allowed the audience to relate themselves are AMEX customers as the brand did not sell itself but actually sought out to help them. The forum moved on to creating a platform where the small business owners could share advice, post questions even rate each other’s helpfulness – all of which is now extended to social connectivity. Results and insights This campaign considered one of the best content marketing done by a brand. While visits and even repeat visits increased manifold, each visitor spent

Variety is the Spice of Life: An Array of Skills for Digital Marketing Specialists

Gone are the days when good marketing and advertising plan was enough to see your business sail through even the most trying times.  Today, you cannot bank solely on a mere marketing strategy and a reasonable advertising budget to work as effectively or as easily as they would earlier do. Businesses, for sure, must serve up new, unique content to clients and consumers to remain relevant in the stiff competitive market scenarios across verticals. And these days, the commonest and the most popular way to make your product or service known is to have a resounding online presence and make sure that your target audience finds you there easily.  And for that to happen, you need a specialist – who, along with your advertising and marketing strategies, will pull your business’ socks up, digitally. So, what does a digital marketing specialist need to do? In short, he or she must work alongside your marketing team to zero in on the market targeted by your business, develop an image that will go side by side with the brand you have created, and then craft and sustain a campaign that will market and advertise your business online – be it for the Internet or for any other digital platform that the marketing of your business will be deemed fit for. Now, there are many areas in which digital marketing professionals specialise in. While some of them can have a general area of expertise regarding everything to do with marketing products or services online, there are others who specialise in one particular aspect within the digital marketing field. This could be anything from the commonest of them all – search engine optimization (SEO), to something a little more technical like Pay Per Click (PPC), or from social media marketing to work the shopping feeds and on to anything that can work as display media. . The Responsibilities of a Digital Marketing Specialist Before we embark upon a few core specialisation areas for a digital marketing professional, let us talk in brief about the role’s general responsibilities. The aim of a digital marketing specialist is to improve awareness of the company’s brand through encouragement and promotion of the services or products the company sells and to convert interested audiences into paying customers. In these ways, the role is very much akin to that of a marketing professional in the traditional sense. However, the only difference between a conventional marketing specialist and a digital one, lies in the channels the latter uses – technology or digital platforms, as opposed to the more conventional ones that a non-digital marketer uses. One of the most important jobs of specialists working the digital marketing field is to strive to kick-start campaigns on the Internet – the space where they have to work their magic to drive interest, poke curiosity, and finally trigger a sale. A careful weighing in of the requirements of the market of the consumer gives a digital marketing specialist a good idea about the ways in which to and the places where they need to garner more information about demands and trends in the consumer market. So, how does a digital marketing specialist use that knowledge of consumer trends and requirements to drive sales? These professionals create marketing strategies or plans that would be fine-tuned to address the company’s needs and align it with the consumers’ needs online. To get the word out online, these professionals need to conduct research on the best ways to reach out to their potential customers on the Internet and then collate promotional content and emails campaigns and such and place them in the most appropriate of channels. Basic Skills Needed for the Job So, in a gist, what are the basic skills that a digital marketing specialist might need to perform his or her job well? First, the specialist needs to know the long and short of traditional marketing basics. Only by understanding core marketing issues will the digital marketing specialist be able to use the same tenets and tweak them to get the job done online. They need to be able to innovate about ways in which to create a social buzz about the product or service they are marketing and use effective tools to promote them in a result-driven manner. Developing, managing, and executing a strategy online lie at the very heart of their roles. Additionally, a digital marketing specialist needs to have a good grasp on the working of the tools needed to measure performance with, as well. While in-depth knowledge in the fields of SEO, content and email marketing, social media, SEM, and pay per click is considered must-haves, digital marketing specialists have another key function, which they need to lay a lot of stress on. And that is, staying abreast of the recent trends in marketing and digital technology usages in the field. These may be in the form of updates from Google or some important alteration that comes about in the way the search engine algorithms work. So, now let us delve deeper into the skills you need to perform some specific digital marketing functions Skills for Search Engine Optimization Search Engine Optimisation, commonly known by the acronym SEO, might have started back in the day with the aim of getting your website being found quickly online. But with advances in technology and the use of associated platforms, SEO today extends its influence much farther than helping websites to be found fast on search engines. Merely stuffing your page with keywords is not enough these days. Optimisation, commonly known by the acronym SEO, might have started back in the day with the aim of getting your website being found quickly online. But with advances in technology and the use of associated platforms, SEO today extends its influence much farther than helping websites to be found fast on search engines. Merely stuffing your page with keywords is not enough these days. Google is known for altering its search algorithm occasionally, making it more

The 10 mistakes your clients don’t want you to make as a freelance writer

Unlike the yesteryears, freelance writing seems to be the “in thing”. Every person who has the time to write or thinks he or she can write has turned into a freelancer. And there is a reason for it. The market is awash with content work – and every brand (big or small) wants to get content marketing done. Content is the buzzword today and understandably content writers are the bees buzzing around that content hive. In 2017, the benefits of having a career as a freelance content writer seem more lucrative than ever. More and more marketers have created a structured content strategy for their brand and are looking for torchbearers who can lead them to get more conversions and sales. More and more websites have mushroomed with the offer of closing the gap between people who want content and people who write content. But how is that working for the companies, brand and agencies who have started employing this large pool of freelancing talent? What are the things they felt should improve among freelancers? What are the things that would push them to outsource more jobs to freelancers? As an agency, we often work with freelancers when there is work overload or when a client wants a particular industry specialist. So I had a chat with my content manager on her experience in handling freelancers and the things that she expected from her freelance content writers. I posted the same question to my editorial team, a couple of my entrepreneur friends, and another content writing agency who I knew worked with freelancers. This is what they had to say – Advantages of hiring a freelance content resource   i) Cut Costs   Every business house wants to maximise output and minimise costs. Freelancers are sometimes the best fit to an already existing team, bringing in new skill sets at lower costs.   ii) Get the best of content experts     In today’s world, you need a large variety of content to make your marketing work. From blog posts to white papers, to case studies to videos and infographics, it might not possible to get everything done in-house. The best thing to do here, if you have costs to think of, is to hire freelance industry experts to do the job. That way you get to publish authoritative content without burning your pocket. iii) Meet deadlines and be regular One thing about content marketing that everyone needs to know is that it needs regularity. This means that you need the appropriate amount of content at the appropriate time. And that is where the problem arises. Between looking after various priorities, content can get bunted out of the list of priorities. To prevent that from happening, small companies/business can take the freelancer route to content creation. We didn’t want to talk about the disadvantages here. So my next set of question to my peers and colleagues was this – –    What do you want from freelancers? –    What mistakes do you not want them to make? –    What are the things they felt should improve among freelancers? –    What are the things that would push them to outsource more jobs to freelancers? So, freelancers, this one is for you. To ensure those paychecks keep flowing, here are the mistakes you need to avoid. Read, listen, understand, implement.   1. Not having an outstanding pitch Let’s take it from the top. The moment you see a freelance writer job ad that seems to offer decent pay, it seems like an absolute cake-walk that you’ll get it. After all, you have the relevant knowledge, skills and are willing to take up the pay. Guess what, so are a hundred others who applied just before you. Think of the person on the other end of the laptop staring at the 101st application. Will he even get there? And if he does, what reason are you giving him to read it the second time? Being a writer, you have the best arsenal in the world to create an outstanding pitch. But the opening line needs to give enough reason to read what you have to say. Here are some interesting examples: 31 Attention-Grabbing Cover Letter Examples   2. Not following up     Did you think that a job application is going to get you the job? Probably. Probably not. With the deluge of applicants, some tend to fall off the cracks. And it just may be your unlucky day if the fresher HR executive or overworked startup entrepreneur doesn’t get back to you. To avoid this, a follow-up email after a week works like a charm. It shows that you are diligent, can self-manage and are willing to work around your client’s schedule to get the job done. If not, at least you get some answers, which don’t leave you hanging.   3. Not asking the right questions If the client decides to try you out, you’ll have the first opportunity to prove your worth. Asking the right questions can be a great way to find out their expectations. Keep it simple. Get your target persona for whom you will write this article. “A climb to Kilimanjaro” article can be written in many different ways depending on whom you are addressing. It can be a solo woman traveller, a young trekker, an amateur adventure group or just a travel enthusiast. Knowing an expected word count, the frequency of work coming your way and the speed at which you will need to deliver are all very important questions. Also understanding the CTA (Call to Action) for the article and adding it in strategically can be something that your client will thank you for.   4. Not finding stabilizers In the course of a few months of being a freelance writer, you’ll come to understand the reality behind the term ‘freelance’. It does mean that you can choose some of the work you do. But it also means that you’ll have